Terms & Conditions

Terms and conditions of booking

1.1 Bookings are accepted on these terms and conditions only. No condition may be added, omitted or altered unless we have agreed

it in writing with you.

1.2 Any addition omission or alteration that we may agree does not affect any other term or condition.

1.3 When you sign the booking form or agree to these 'Terms of Service' on Lovelockfilms.co.uk, you will be deemed to have read and

accepted these terms and conditions

1.4 You specifically confirm to us that the information that you have provided in the booking form (and any other forms) is true and

accurate in all respects

Payment Conditions

2.1 Once a booking has been accepted you must immediately pay the deposit that we have agreed (25%). Until we have received the

deposit (and if by cheque, that cheque has cleared) we are under no obligation to carry out any of our obligations. Please note

that this contract remains in force even if you have not paid the deposit and we shall be entitled to enforce it.

2.2 You must pay us the Deposit in full to confirm your booking then the remaining 75% at least 2 weeks before the date of the event.

If you do not do so we will not have any liability to you, and if we so decide we shall be entitled in our absolute discretion to forfeit

the whole or part of the deposit.

2.3 If you cancel this booking:

(1) more than 90 days before the date of the event then the deposit will be forfeited, but no further sum is payable by you;

(2) within 30 days of the date of the event a sum amounting to 95 per cent of the Price is payable by you.

2.4 Any cancellation must be notified to us in writing addressed to us at the address shown in the booking form.

2.5 Interest will be charged on late payments at the rate of 2% per calendar month or part month on any overdue balance.

Restrictions on our liability to you. (Please note this section is important and should be carefully read by you since it limits your

rights. Please ask us if you need any further clarification).

3.1 We will make every reasonable effort to secure a replacement cameraman if for any reason the cameraman is unable to carry out

the engagement. In those circumstances however, our liability to you is limited to making a refund of the sums that you have paid

us in respect of the booking. We will be entitled to deduct any out of pocket expenses that we have reasonably incurred or paid to

a third party.

3.2 Although we make every reasonable effort to ensure that all the equipment we use for your Event is in sound working order, if a

problem with the equipment should arise our liability to you is limited to making a refund of the sums that you have paid us in

respect of the booking. We will be entitled to deduct any out of pocket expenses that we have reasonably incurred or paid to a

third party. In the event of a part of the Event being recorded we will in that case return a fair proportion of the Price.

3.3 Although we will use every reasonable effort to record significant parts of the Event (including any part of the ceremony) the

decision as to what is comprised in the recording is in our absolute discretion. We can give no assurance that we will successfully

record any particular aspect of the Event (even though you may have asked us to do so), and any failure by us to capture any

particular aspect of the Event or failure does not give you any right to refuse to pay the Price or obtain a refund.

3.4 When you enter into this booking you accept that we cannot accept any liability whether it is a financial or any other kind of loss,

which arises either as a direct result or as an indirect result or as a consequence of any failure by us of our obligations to you in

this booking except for our obligation to return all or part of any sums that you have paid to us in accordance with these


3.5 We do not exclude our liability to you for any death or personal injury or damage to property that may have been caused by our

negligence or that of any our employees

3.6 We will carry out services with all reasonable care and skill. You accept that any other warranty or legal obligation on our part or

placed on us by any legislation (such as the Supply of Goods and Services Act 1982 and the Sale of Goods Act 1993) or arising

under common law is excluded in so far as it possible to do so.

3.7 Although these exclusions or limitations may appear to be comprehensive you agree that it is fair and reasonable for us to limit

our liability. This is because if we were to accept additional liability we would need to insure against that liability or loss which will

then increase our prices. You accept that you understand this and agree that it is reasonable to us to limit our liability in this way.

Ownership of the Master Footage and Copyright

4.1 The master Footage remains our property. Copyright in the master Footage is vested in us. This means that:

(1) we reserve the right to dispose of the master Footage in our absolute discretion.

(2) we do not accept liability in relation to any loss of and/or damage to the master Footage.

(3) neither you nor any one on your behalf are allowed to make any copies of any Footage, discs or other recorded media unless

we have agreed in writing that you may do so. Please note that the copying of footage without our consent is a breach of

copyright for which you may be liable in damages

4.2 Master Footage is kept for a period of one year.

4.3 We reserve the right after you have received your copy of the film, to show the footage or part of it to any prospective client who

may wish to see a sample of our work, or to enter the film into competitions, use extracts in our show reel or display online.

4.4 We confirm that we will comply with the provisions of the Data Protection Act 1998 as it relates to your personal data. Please note

that we shall be entitled to assume unless you inform us otherwise prior to the Event that all persons attending the Event have

consented to being recorded.


5. If you ask us to provide any extra services after you have signed the Booking form these may be subject to additional payments

which we will agree with you. Those extra services will, if accepted by us, be carried out on the basis of these terms and



6. Please note that it is your responsibility to obtain the consent from the owners of the Worship or other venue where the Event is

being held and

all other persons involved in the Event, such as any person conducting the ceremony, the choir organist and other musicians to

record the Event before it takes place and to pay any fees charged by them. If you fail to do so, this may mean that we are unable

to record the ceremony or the Event or release the film to you until that consent (which is required for copyright reasons) has been


Schedule and Quality Control

7.1 We will try to agree a schedule of contents of the recording with you. Please note that the contents of that schedule does not form

part of our agreement with you.

7.2 Due to each films individuality the sequence of events, composition and story of the day will vary. We will assume that you accept

the quality of the finished film unless you tell us to the contrary in writing within 2 weeks of the film being sent to you. If you do

notify us within that period you must also tell us what your complaint is in as much detail as possible. If we do not receive any

complaint within that period we shall be entitled to assume that you are satisfied with it and we will then be under no further

obligation to accept any complaint, unless we then agree.

7.3 We will use all reasonable efforts to deal with any complaint promptly and if it is something that is justified and we can remedy, we

will do so. If we do not consider your complaint to be valid then we will tell you promptly.

In these terms and conditions

“us” and “our” means “LoveLock/ CineMate Ltd” or their authorised representative,

“you” is the person or persons making the booking and who are entering into the legal obligation,

the “Booking form” is the form signed by you set out overleaf (which forms part of this Agreement)

“Price” and “Deposit” means the contract price payable to us for our services and the advance deposit respectively,

the “Event” is the ceremony and associated activities that you have asked us to record and which is detailed in the Booking form.

“References to “DVD” or “disc” or “Footage” or “video tape” includes any format or media on which the recording is made or delivered.“